For Parents & Families

Care Tailored for Families & Children

Your guide to preparing for appointments, understanding procedures, and supporting your child's developmental path.

Call 844-407-4070Callback within 24–48 hours · new patients typically seen within 7–10 days. Newborn brachial plexus concerns are prioritized.
Photo slotExamining a child's hand in clinic (square, ~900×900)

Family-Centered Care

Every child treated like my own.

Because your child deserves the best care.

Maybe you've just learned your newborn has a hand difference. Maybe you're navigating a brachial plexus injury, or you've been told nothing more can be done for your child's cerebral palsy. You're in the right place. Visits are unhurried, options are explained in plain language, and every plan is built around what your family wants your child to be able to do.

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Not Sure If It's Worth a Visit?

Signs worth a call

Most parents wait longer than they need to, usually because no one told them this was a specialist's problem. If any of these sound like your child, calling is reasonable — and often the earlier the better.

  • A newborn who isn't moving one arm, or moves it noticeably less than the other
  • A hand or arm difference noticed at birth — or on a prenatal ultrasound
  • A thumb that stays bent, clicks, or won't straighten
  • A finger that is curving or bending more as your child grows
  • Fingers joined together, an extra finger or thumb, or a thumb that seems small or unstable
  • A child with cerebral palsy whose hand or arm position makes dressing, hygiene, or grasping hard
  • An injury that hasn't recovered as expected — lasting stiffness, weakness, or numbness
  • A fracture that healed crooked, or one that never fully healed
  • A lump on the hand, wrist, or arm that is growing, painful, or changing
  • A child working noticeably harder than peers to use one hand
Go to an emergency department or call 911 now if: there is an open wound with bleeding you can't control, a finger or hand that is cold, pale, blue, or numb, or an obvious deformity after an injury. Those cannot wait for an office visit.
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What to expect

A real conversation

Your first visit is unhurried. Dr. Irwin examines your child, explains the diagnosis in plain language, and walks through every option — including not operating. You'll leave understanding the plan and the why behind it.

How decisions are made

Your goals lead

Surgery is recommended only when it serves your child's function and future. Treatment is built around what your family wants your child to be able to do — tie shoes, throw a ball, type, play an instrument, care for themselves.

Traveling to Orlando

Families come from everywhere

Patients travel from across Florida, the U.S., and internationally. The office can help coordinate visits efficiently — combining consultation, imaging, and planning — so travel is worth every mile.

"I strive to treat every patient the way I would treat my own family. Our hands are how children explore, learn, and connect with the world — my job is to protect and restore that for every child I meet."Timothy J. Irwin, MD

Planning Your Visit

The practical details, in one place

Before you come

What to bring

  • Insurance card and photo ID
  • Any referral your plan requires
  • Imaging discs or portal access, plus radiology reports
  • Prior clinic notes and therapy notes
  • Your list of questions
  • A comfort item or snack for your child

Missing records should never delay an evaluation — come anyway.

Insurance & referrals

Sorting out coverage

Dr. Irwin sees patients through Rothman Orthopaedics, which participates with a wide range of commercial and pediatric plans. Coverage varies by plan and changes over time, so call the office to verify your insurance before the visit. Some plans require a referral from your pediatrician first.

See the full list of accepted health plans, or call the office and the staff will verify your plan while you’re on the phone.

Call before your visit and the office will verify your plan with you.

At the visit

What actually happens

A full history, a hands-on examination, and an explanation of the diagnosis in plain language — often with a drawing. You'll hear every reasonable option, including non-surgical care and watchful waiting, and leave with a clear plan. Nothing painful happens at a first visit.

Children are spoken to directly, not just about.

Traveling to Orlando

Coming from out of town

Families travel from across Florida, the United States, and internationally. The office can combine consultation, imaging, and testing into a single efficient trip, and can review records ahead of your arrival so the visit is as productive as possible. Orlando International Airport is roughly twenty minutes from the office.

Ask the office about coordinating same-week testing.

Questions Families Ask

Answers before you even call

General information, not medical advice — every child deserves an individual evaluation. If your question isn't here, call the office; someone will help.

My baby isn't moving one arm since birth. How soon should we be seen?

As soon as you notice it — ideally in the first weeks of life. Many babies with a brachial plexus birth injury recover on their own, but the window in which nerve surgery can help is limited, so early evaluation keeps every option open. You don't need to wait for recovery to stall before calling.

Our child has cerebral palsy and we were told nothing more can be done for the arm. Is that true?

Usually not. Goal-directed nerve and tendon surgery can improve hand position, grasp, and ease of daily care. There is rarely a hard cutoff by age — options exist for school-age children, teenagers, and adults. The right question isn't whether something can be done, but which goal matters most to your family.

Do we need a referral from our pediatrician?

Families are welcome to call the office directly. Some plans require a referral from your primary care physician before a specialist visit, so it's worth checking yours. The office can help you sort that out when you call.

What insurance is accepted?

Dr. Irwin sees patients through Rothman Orthopaedics, which participates with a wide range of commercial and pediatric plans. Coverage varies by plan and changes over time. Please call the office to verify your insurance before your visit — the staff does this every day and can check your plan while you're on the phone.

What happens at the first visit?

Dr. Irwin takes a full history, examines your child, and explains the diagnosis in plain language — with drawings if that helps. You'll walk through every reasonable option, including non-surgical ones and watchful waiting, and you'll leave with a written or clearly explained plan. Questions are welcome, and no question is too small.

What should we bring to the appointment?

Bring your insurance card and photo ID, any referral your plan requires, and prior imaging with its reports. Also helpful: clinic and therapy notes, your list of questions, and a comfort item or snack for your child. If records are hard to gather, come anyway. Incomplete records should never delay an evaluation.

Will my child definitely need surgery?

No. Many children seen in this practice never need an operation. Surgery is recommended only when it clearly serves your child's function and future, and the reasoning is always explained so your family can decide with confidence.

Will my child need hand therapy?

Often, yes — therapy is frequently where results are won, especially after nerve surgery or tendon transfers. The office works with hand therapists and occupational therapists near your home so you're not driving to Orlando for every session.

We live outside Orlando — or outside Florida. Can you still help?

Yes. Families travel from across Florida, the United States, and internationally. The office can combine consultation, imaging, and testing into an efficient trip, and records can be reviewed ahead of your visit so the appointment is as productive as possible.

Is my child's hand difference something we caused?

No. Congenital hand differences form very early in pregnancy and are not caused by anything a parent did or didn't do. This comes up in almost every first visit, and it deserves a clear answer: this is not your fault.

How do I prepare my child for the visit?

Keep it simple and honest — the doctor is going to look at their hand and talk with you, and nothing painful happens at a first visit. Bringing a favorite toy or book helps, and older children are welcome to ask their own questions; Dr. Irwin talks to them directly, not just about them.

How soon can we be seen?

The office aims to call you back within 24 to 48 hours, and new patients are typically seen within 7 to 10 days. Newborns with a suspected brachial plexus birth injury are prioritized and seen sooner — if that's your situation, say so when you call.

Do you see adults, or only children?

Both. The practice is built around children, and Dr. Irwin also sees adults. That includes adults living with the long-term effects of a brachial plexus birth injury, cerebral palsy, or a congenital hand difference. It also includes adults with nerve injuries and complex hand and wrist problems. His first fellowship covered hand and upper extremity surgery across all ages.

Orlando · Florida · National · International

Expertise this specialized shouldn't require leaving the Southeast.

For years, Florida families traveled out of state for advanced pediatric brachial plexus reconstruction, microsurgery, and spasticity nerve surgery. That care is now in Orlando — minutes from one of the world's most connected airports.

Ready to talk about your child?

Newborn brachial plexus consultations are prioritized — and no question is too small.

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